
Job Openings
Assistant Program Director
Position Summary
The Assistant Program Director will assist with the management of The Potter’s Hands Foundation Safe House location for 8 to 12 residents ages 18 and up who are recovering from sexual exploitation and/or sex trafficking.
Job Roles
include, but are not limited to:
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Report directly to the Program Director any information regarding residents, staff, and volunteers
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Assist with management of the part-time house staff and volunteers
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Oversee commitment to house policies and procedures, including but not limited to, consequence and infraction management as well as assisting with writing and updating weekly and monthly reports
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Model Christian behavior in speech, morals, and actions that are in alignment with The Potter’s Hands Foundation's Statement of Faith
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Assist with the recruitment and supervision of service providers, mentors, and interns, including reference checks of all service providers, interns, and mentors
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Assist with the collaboration with other local social service agencies to provide good networking systems for client services and integration into the community
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Assist with the development of a community support network for the residents, including social outings, Christ-centered recovery programs and new experiences
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Assist with the recruitment and management of volunteers, including reference checks of all volunteers
Job Responsibilities
include, but are not limited to:
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Coach and mentor each resident in developing short-term, mid-term, and long-term goals.
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Prepare and lead group studies, including curriculum-based studies and Bible studies
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Assist each resident in creating personal habits of prayer and Bible reading
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Assist with arrangements for transportation for residents to attend a weekly worship service
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Assist the Program Director with leading processing sessions for each resident at a minimum of 1x per week and additionally when necessary
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Assist with the management of all aspects of the residence, including:
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Supervising residents to assure that house policies and procedures are followed
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Managing the house budget, bookkeeping, and reporting to the Program Director
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Maintain house records, volunteer logs, and resident files
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Work with Program Director to ensure compliance with procedures and smooth operations
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Develop daily, weekly, and monthly calendars and schedules including, but not limited to, staff schedule, chores and responsibilities of residents, meal planning, and outings.
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Alternate being on call with the Program Director and communicating with the Program Director as needed
Direct Support Services
Resident Concerns:
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Respond to residents’ questions and needs
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Keep a daily log of activities
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Assist with scheduling, house meetings, and processing sessions with residents and attend house staff meetings
Transportation:
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Assist in the pick-up and transportation of clients in personal or house vehicles
Crisis and Conflict Resolution:
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Assess and respond to resident crises or conflicts
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Assess the need for external assistance
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Manage conflicts as they occur, document conflicts, and monitor resident incidents
Safety and Security:
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Assess and manage emergencies according to The Potter’s Hands Foundation emergency protocol
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Identify appropriate responses to emergency protocol triggers
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Identify when external assistance is needed, and contact appropriate parties (i.e. executive director, law enforcement, medical assistance, etc.)
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Monitor the safety and security of the house, including the operation of the alarm system
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Participate in the ongoing development of safety and emergency protocols
Qualifications
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A committed follower of Jesus Christ
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Committed interest in the issues surrounding human trafficking, sexual exploitation, and addiction
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Commitment to, and agreement with, The Potter’s Hands Foundation Statement of Faith
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Experience working with the volunteer community
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Strong written and verbal communicator
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Commitment to teamwork, growth, and transparency
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Demonstrate experience in multi-tasking, prioritizing and setting and meeting goals
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Strong sense of self-identification, personal coping skills, and conflict resolution
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Excellent administrative, organizational and time management skills, planning abilities and attention to detail
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Proven problem-solving skills and capacity to adjust to changing and challenging environments
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Experience in basic administrative functions including Microsoft Word, Excel, and other office support programs
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Proven networking capabilities
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Demonstrate ability to work in an environment with a team approach to accomplish the goals of the program
Examples of Specific Job Tasks
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Contact and set up SNAP appointments. Keep track of ongoing paperwork that needs to be updated.
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Contact and setup Fidelis appointments. Keep track of ongoing paperwork that needs to be updated.
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Transport residents to and from appointments
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Create a weekly dinner menu and grocery list
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Grocery shop once a week
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Create a monthly schedule for staff and volunteers
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Monitor and send in pay hours to bookkeeper every two weeks
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Monitor petty cash and reimburse when necessary
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Keep an inventory of office, household, and cleaning supplies and replenish when necessary. Keep track of and turn in all receipts.
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Update resident medication and emergency information in emergency folder in the office
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Keep track of and update staff and volunteer paperwork (in filed folders)
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Assist or take the lead with all staff, resident, and/or volunteer issues and concerns when guided by Program Director
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Step in as the lead when the Program Director is away or at meetings
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Oversee and ensure that residents are completing exercise when scheduled
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Keep all chore schedules, logs, and bulletin board information up to date
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Assist Program Director with administrative tasks such as creating documents, charts, and logs
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Assist in the updating of procedures or updates to any guideline or protocol
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Any additional tasks or items given by the Program Director
Salary based on experience
Questions can be directed to Deborah Kuehner at deb@tphf.info.